Privacy Policy

1. Introduction

Zerko Media ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and booking services.

2. Information We Collect

When you submit a booking inquiry through our website, we collect the following personal information:

• Full name
• Email address
• Phone number
• Company or brand name
• Project details and requirements
• Project type and budget range

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your booking inquiries
• To communicate with you about your project
• To send booking confirmations and project updates
• To provide our cinematography services
• To improve our services and customer experience

4. Third-Party Service Providers

We use third-party service providers to help us operate our website and deliver our services. Your personal information may be shared with:

• Resend - Email delivery service used to send booking confirmations and communications
• Vercel - Website hosting and analytics

These service providers are contractually obligated to protect your data and only use it for the purposes we specify.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically, we retain booking inquiries for up to 2 years for business records and potential follow-up opportunities.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Data portability: Request transfer of your data to another service
• Withdraw consent: Withdraw your consent at any time

To exercise any of these rights, please contact us at timothy@zerko.co.za.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Cookies and Analytics

Our website uses analytics services (Vercel Analytics) to understand how visitors use our site. This helps us improve user experience. These analytics services may use cookies or similar technologies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: timothy@zerko.co.za
• Business Name: Zerko Media
• Location: Cape Town, South Africa